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How com888 Handles Your Personal Information

This page explains exactly what data com888 collects when you open an account, make a deposit via JazzCash, Easypaisa, or Raast, and use our lobby — and what we do with it.

Account data kept securePayment data: JazzCash, Easypaisa, RaastNo third-party sale of your infoCookie controls in your browserRequest your data any time
com888 How com888 Handles Your Personal Information
HOW WE PROTECT DATA

Our Approach to Data Handling and Account Security

We apply practical security measures across every part of your account — from the moment you verify your identity to each time a Raast or Easypaisa payment is processed. Cookies, retention periods, and access controls are all managed under a consistent internal policy, and you can request changes or corrections at any time through support.

Cookies and Tracking

We use cookies to keep your session active and understand lobby traffic. You can adjust cookie preferences through your browser settings at any time.

Data Retention

We keep your account and transaction data for as long as your account is active and for a period after closure, as required under applicable regulations.

Account Security

Every login is verified through an OTP sent to your registered mobile number. Unusual access attempts trigger an automatic account flag for review.

Requesting Changes

To update, correct, or request deletion of your personal data, contact us via live chat or email. We handle each request individually and confirm in writing.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. You can reach us through live chat in the lobby, by email, or through the help section in your account dashboard. We aim to respond to all data-related requests within a reasonable time and will confirm receipt of your message.

Team online

Live Chat

Open the chat icon in the lobby to speak with our support team directly about any privacy question or data request.

Email Support

Send your data request or privacy concern to our support address found in the account help section. We confirm every message received.

Account Help Section

Log in and head to the help section of your account dashboard. Data request forms and privacy contact options are listed there.

Common Questions About Your Data Rights

Here are the questions we hear most often about how com888 handles personal information — from what gets stored to how you can ask for it back.

We collect your name, contact details, and identity verification documents. We also record your deposit method — JazzCash, Easypaisa, or Raast — and related transaction references to process payments correctly.

Transaction references and wallet identifiers are stored to match payments to your account. We do not store your full mobile wallet PIN or password — those stay with the wallet provider.

Yes. Contact our support team through live chat or email, make a data access request, and we will compile and share what we hold on your account within a reasonable timeframe.

We share data only where it is needed to deliver a service — for example, with payment processors handling your Raast or Easypaisa transaction. We do not sell your information to third parties.

We retain your data for a period after account closure as required under applicable local law and our internal retention policy. You can ask for details via our support team.

Log in to your account, head to the help section, and submit a correction or deletion request. Alternatively, contact us via live chat. We confirm every request in writing before acting on it.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.